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Complaining To Her Majesty

Tuesday April 10, 2018

I am proud of our Complaints Procedure. It is an escalation from “Can we sit down and talk about this?” to “call in the Ombudsman you poltroon”. Lavazza coffee and Italian biscuits solve most disputes. If an ACAS officer happens to read this, that is the answer right there. There are exceptions. You may complain […]

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An End to Freeholder Tyranny?

Thursday March 1, 2018

I am sure it is one of life’s nightmares to be told the tower block you live in has had cladding installed which is deemed unsafe by fire inspectors. Then presenting leaseholders with a bill of £2 million to solve the problem appears to add insult to injury, yet this is precisely what has happened […]

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Love and Money

Friday March 3, 2017

Leasehold Law

Spring is almost upon us and romance is in the air. Or is that pragmatism? Recent research from property portal Zoopla reveals that four out of ten young people believe taking out a joint home loan is a bigger commitment than marriage. Since couples are together on average for three to four years before jumping […]

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Leasehold Law
Journal Article – Block Management Contract

Wednesday April 29, 2015

Newcastle property specialists clinch block management contract A property specialist has won the rights to oversee the block management of one of Central Newcastle’s most distinctive buildings. Heaton Property will manage historic Pandongate House, which sits on the corner of City Road and Pandon Bank, overlooking Newcastle Quayside. The decision to hand responsibilities to Heaton […]

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David and Goliath – Bring It On in 2015

Friday January 16, 2015

Well, that’s another Christmas behind us and our call-out teams have dealt with the thankfully minor dramas encountered by our tenants over the festive period. Onward into 2015 to embrace new challenges and opportunities. Last year I spent so long on the Newcastle to London train I am on first name terms with many of […]

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Latest from the blog...

A Fascinating New Year?

Friday December 7, 2018

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Generation Rent. A Positive Meme?

Tuesday October 30, 2018

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Introducing our landlords...

One of the many ways we reassure new landlords about our service is by introducing them to existing ones...

In the 3 years we’ve used Heaton Property, we’ve discovered that not only do they take the time to understand what it is I need from them, but they then do that very rare thing – they deliver!

Austen Hempstead

You continue to be the best agent I have ever worked with by a very long way, your willingness to go the extra mile  in providing practical help over and above our contract has been appreciated.

Richard Ford

I knew you would be thorough and successful from both your tone and your sensible reaction to our first enquiry.

Stella Young

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