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Light Down The Tunnel?

Tuesday August 6, 2019

Another month picking my way carefully through the forest of legislation that has sprung up around the rental property sector. The latest wheeze from the Powers that Be was to introduce new legislation that effects all our contracts and many of our systems, then to release prescribed documents at one minute to midnight the day […]

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Dark Amusement and Nice Biscuits

Saturday June 1, 2019

Half way through 2019 and it seems every month I rail against tenant protection legislation that turns out badly when put into practice. Cynics in the lettings sector suggest this is a cunning plot to free up rental properties for the hard-pressed first-time buyer. But a three-storey mid terrace in Heaton is beyond the means […]

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Walking A Tightrope

Friday March 1, 2019

As a residential block management specialist, I am often put in mind of my famous great grand uncle Rea il Magnifico. My uncle was a tightrope walker in northern Italy during the 1920’s. He wowed audiences with his amazing dexterity. As a block manager I feel I am preserving a family tradition. Walking a tightrope. […]

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Keeping Social Housing Right

Friday February 1, 2019

Having spent most of 2018 railing against ill thought out legislation hitting the property rental sector, I was pleasantly surprised to find a Labour MP in a Westminster constituency had done something good for the rights of tenants. My surprise turned to delight when I discovered one of our Barristers, Justin Bates had drafted the […]

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Complaining To Her Majesty

Tuesday April 10, 2018

I am proud of our Complaints Procedure. It is an escalation from “Can we sit down and talk about this?” to “call in the Ombudsman you poltroon”. Lavazza coffee and Italian biscuits solve most disputes. If an ACAS officer happens to read this, that is the answer right there. There are exceptions. You may complain […]

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Latest from the blog...

Unintended Consequences

Wednesday September 4, 2019

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Light Down The Tunnel?

Tuesday August 6, 2019

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Introducing our landlords...

One of the many ways we reassure new landlords about our service is by introducing them to existing ones...

In the 3 years we’ve used Heaton Property, we’ve discovered that not only do they take the time to understand what it is I need from them, but they then do that very rare thing – they deliver!

Austen Hempstead

You continue to be the best agent I have ever worked with by a very long way, your willingness to go the extra mile  in providing practical help over and above our contract has been appreciated.

Richard Ford

I knew you would be thorough and successful from both your tone and your sensible reaction to our first enquiry.

Stella Young

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