Friday December 7, 2018

I love everything about the festive season leading up to our family highlight, Christmas Dinner. With twenty guests expected and parents who have spent a lifetime in the restaurant business, no pressure? Around the 23rd my wife and I go into military mode as we plan the hundred and one finer details. Last year we […]

Tuesday October 30, 2018

This month’s blog allows me to use my current favourite word, ‘meme’. I am not allowed to use this word at home as my wife says she is sick of it. Apparently, there is no meme evident in our children’s lunch. They just happen to like cheese and tomato sandwiches. There is a common meme […]

Saturday August 4, 2018

In Catalonia they have a lovely old expression when bidding farewell to a friend. “Que no haya novedad”. “Let no new thing arise”. Because as we know, change usually means trouble. But in business change must be seen as an opportunity to be embraced. Possibly the biggest change to hit business in living memory was […]

Friday June 8, 2018

Customer feedback is important for any successful business and while we regularly ask our landlords and tenants what we can do to improve their situation it is often the informal chat which is most revealing. A tenant popping into the office, or chatting with our maintenance crew often leads to a more wide ranging discussion […]

Thursday May 3, 2018

Organising a photo shoot for our newest staff member Kayley McKnight was not rocket science but it meant I had to ensure everybody knew where they had to be and when. This done, I sent out an email headed “we are ready to shoot Kayley. To be informed that I had probably blipped the radar […]