Thursday October 8, 2020

The Chinese sage Sun Tzu said “If you wait by the river long enough, the bodies of your enemies will float by.” As a business plan I feel it leaves something to be desired but who am I to disagree with one of the greatest military strategists of all time? Homeowners fighting for the abolition […]

Tuesday September 1, 2020

The law of unforeseen consequences has been hard at work during the Covid-19 crisis with locked-down people discovering talents they never imagined they possessed. Plaster and some building materials are in short supply due to a rush of DIY activity, some unlikely social media stars have emerged and enough banana bread has been made to […]

Tuesday April 10, 2018

I am proud of our Complaints Procedure. It is an escalation from “Can we sit down and talk about this?” to “call in the Ombudsman you poltroon”. Lavazza coffee and Italian biscuits solve most disputes. If an ACAS officer happens to read this, that is the answer right there. There are exceptions. You may complain […]

Thursday March 1, 2018

I am sure it is one of life’s nightmares to be told the tower block you live in has had cladding installed which is deemed unsafe by fire inspectors. Then presenting leaseholders with a bill of £2 million to solve the problem appears to add insult to injury, yet this is precisely what has happened […]

Wednesday April 29, 2015

Newcastle property specialists clinch block management contract A property specialist has won the rights to oversee the block management of one of Central Newcastle’s most distinctive buildings. Heaton Property will manage historic Pandongate House, which sits on the corner of City Road and Pandon Bank, overlooking Newcastle Quayside. The decision to hand responsibilities to Heaton […]