Thursday May 3, 2018

Organising a photo shoot for our newest staff member Kayley McKnight was not rocket science but it meant I had to ensure everybody knew where they had to be and when. This done, I sent out an email headed “we are ready to shoot Kayley. To be informed that I had probably blipped the radar […]

Monday November 6, 2017

We are delighted to be classified ‘highly rated’ in the Best Estate Agent Guide 2018, particularly since this award is based upon the experience of ‘blind shoppers’. This means professionals have posed as customers and rated us on the quality of information and service provided, a system that seems fairer than basing the award on […]

Thursday June 11, 2015

Like never before, housing has been in the crosshairs at the very top of Government. It played a crucial role in pre-election debates, and the Queen’s Speech, which included Right to Buy legislation and regulation on lettings agents, proved that housing will be central to the Conservatives’ next five years in office. It feels slightly […]

Friday January 16, 2015

Well, that’s another Christmas behind us and our call-out teams have dealt with the thankfully minor dramas encountered by our tenants over the festive period. Onward into 2015 to embrace new challenges and opportunities. Last year I spent so long on the Newcastle to London train I am on first name terms with many of […]

Thursday May 8, 2014

Our new block management company setup to get the best deal and service for leaseholders continues to gather momentum. I would like to thank Northumbria University for helping us recruit and train our team of Estate Management graduates over recent years. This is the team who operate our ‘Lease Check’ service and they are now […]