Tuesday March 31, 2015

It’s election time again! For us voters, it means the five-yearly task of picking out the tiny grains of honest policy from the tidal wave of empty promise and worthless soundbite. It’s hard to know where to start. Help for first time buyers grabbed the headlines in the pre-election budget in March and each party has […]

Sunday October 12, 2014

October sees two important changes to regulation in the residential lettings sector, one of which we welcome as long overdue, another as a slightly sinister move to have us act as border police. First the welcome legislation. From October letting agencies must offer a redress scheme to tenants. Reputable agencies that have joined a regulatory […]

Thursday May 8, 2014

Our new block management company setup to get the best deal and service for leaseholders continues to gather momentum. I would like to thank Northumbria University for helping us recruit and train our team of Estate Management graduates over recent years. This is the team who operate our ‘Lease Check’ service and they are now […]

Friday February 7, 2014

No business sets out to generate complaints from customers but even in the best run business, it is probably going to happen.  So when it does, it is important to have systems in place to deal with the situation rather than trying to shoot from the hip. In the property lettings business, complaints tend to […]

Monday November 18, 2013

It is an intuitive conclusion that the north east is moving from a home owning model to a region where long term rental is more prevalent. The reasons for this trend are economic and social. Many young professionals are encumbered with student loans and the charity Shelter estimates it takes an average of 14 years […]