Most of us can be proud of our generation tag. Baby Boomers got to see all the good bands. Generation X raved the night away in a muddy field. Generation Y gave us much of our technology. So why does journalist India Knight describe Generation Z as “Generation Mummy’s Little Sausage”? Harsh judgement on an […]
Read moreNo business sets out to generate complaints from customers but even in the best run business, it is probably going to happen. So when it does, it is important to have systems in place to deal with the situation rather than trying to shoot from the hip. In the property lettings business, complaints tend to […]
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