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No business sets out to generate complaints from customers but even in the best run business, it is probably going to happen. So when it does, it is important to have systems in place to deal with the situation rather than trying to shoot from the hip. In the property lettings business, complaints tend to […]
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Introducing our landlords...
One of the many ways we reassure new landlords about our service is by introducing them to existing ones...
In the 3 years we’ve used Heaton Property, we’ve discovered that not only do they take the time to understand what it is I need from them, but they then do that very rare thing – they deliver!
You continue to be the best agent I have ever worked with by a very long way, your willingness to go the extra mile in providing practical help over and above our contract has been appreciated.
I knew you would be thorough and successful from both your tone and your sensible reaction to our first enquiry.
